Service & ISP best practices - what users should expect from their ISPs

Jul 30, 2020 02:00 PM / by Kobus Venter in ISP Services, ISP Best Practices
You can increase your revenues with minimum capital. Simply offer great service that breeds loyalty and gets you business referrals.
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Making your business mobile using call splitting

Jul 7, 2020 02:00 PM / by Kobus Venter in VoIP, Call splitting
A workforce should not be tethered to their work desk to answer calls. Make your team mobile or work remotely with call splitting -  a low cost, simple solution.
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How to Become a Telecommunications Reseller

Jun 25, 2020 07:15 AM / by Kobus Venter in Fibre to the Business, VoIP, Wholesale
Have you thought about becoming an internet services reseller? It's not a bad idea, the business has potential and requires minimal investment. Here's what you need to know to get started.
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What does unshaped, uncapped, and throttling really mean?

Mar 3, 2020 04:20 PM / by Shineen Brown in Fibre to the home
Whether you’re getting your first internet fibre line, or looking to change or upgrade your package, there are a few terms you need to know in order to make the best decision.
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A business case for upgrading your call centre tech

Feb 11, 2020 07:15 AM / by Quintes Piek in VoIP
Technology has made call centre tech more affordable, smarter, and more versatile. The benefits of current technology and customer service trends justify an upgrade from legacy systems.
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Eight top benefits of cloud communications

Jan 29, 2020 10:27 AM / by Kobus Venter in Fibre to the Business
Cloud communication is taking over South African businesses - and with good reason. Here is a list of reasons why you should be using it too.
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