What is call barring and how can it benefit your business?

Oct 30, 2020 11:45 AM / by Quintes Piek in Business Solutions, Call Barring
Gain more control over incoming and outgoing calls with call barring.
Read More

What you should demand from a Telephone Management System

Oct 22, 2020 11:45 AM / by Kobus Venter in Telecommunication, TMS, Telephone Management System
A TMS (or Telephone Management System) is a key requirement for business owners and managers who wish to drive the proper behaviours while efficiently using communication management strategies.
Read More

The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch

Oct 1, 2020 11:45 AM / by Kobus Venter in VoIP, AVR, Telecommunication, Hunt Groups
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
Read More

Building blocks of a modern Cloud PBX telephony solution

Sep 9, 2020 11:45 AM / by Quintes Piek in VoIP, Telecommunication, Business Solutions, CBX
What is inside a cloud PBX and how can it benefit your company?
Read More

Hunt groups in Telecommunication [Explained]

Aug 31, 2020 11:00 AM / by Quintes Piek in VoIP, Telecommunication, Hunt Groups
When a customer needs to talk to you, it is vital to be available. A critical factor in customer experience is to immediately pick up the phone when it rings. According to HubSpot Research, 33% of.
Read More

Automated Voice Responses – AVR [Explained]

Aug 12, 2020 03:00 PM / by Quintes Piek in VoIP, AVR
Automated voice response (AVR) is a self-service telephone system that interacts with the caller and routes calls to relevant recipients using voice or touch-tone key selection without input from.
Read More

Subscribe to Email Updates