Recent Posts
The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
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Service & ISP best practices - what users should expect from their ISPs
You can increase your revenues with minimum capital. Simply offer great service that breeds loyalty and gets you business referrals.
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Making your business mobile using call splitting
A workforce should not be tethered to their work desk to answer calls. Make your team mobile or work remotely with call splitting - a low cost, simple solution.
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How to Become a Telecommunications Reseller
Have you thought about becoming an internet services reseller? It's not a bad idea, the business has potential and requires minimal investment. Here's what you need to know to get started.
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Eight top benefits of cloud communications
Cloud communication is taking over South African businesses - and with good reason. Here is a list of reasons why you should be using it too.
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What is the next trend in voice connectivity?
The next trend is to be "Always Available, as chosen,'' says Premitel, and forward thinking communications companies are expected to pave the way for this.
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