Recent Posts
What you should demand from a Telephone Management System
A TMS (or Telephone Management System) is a key requirement for business owners and managers who wish to drive the proper behaviours while efficiently using communication management strategies.
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The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
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Service & ISP best practices - what users should expect from their ISPs
You can increase your revenues with minimum capital. Simply offer great service that breeds loyalty and gets you business referrals.
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Making your business mobile using call splitting
A workforce should not be tethered to their work desk to answer calls. Make your team mobile or work remotely with call splitting - a low cost, simple solution.
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How to Become a Telecommunications Reseller
Have you thought about becoming an internet services reseller? It's not a bad idea, the business has potential and requires minimal investment. Here's what you need to know to get started.
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Eight top benefits of cloud communications
Cloud communication is taking over South African businesses - and with good reason. Here is a list of reasons why you should be using it too.
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