Kobus Venter

Recent Posts

What you should demand from a Telephone Management System

Oct 22, 2020 11:45 AM / by Kobus Venter in Telecommunication, TMS, Telephone Management System
A TMS (or Telephone Management System) is a key requirement for business owners and managers who wish to drive the proper behaviours while efficiently using communication management strategies.
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The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch

Oct 1, 2020 11:45 AM / by Kobus Venter in VoIP, AVR, Telecommunication, Hunt Groups
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
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Service & ISP best practices - what users should expect from their ISPs

Jul 30, 2020 02:00 PM / by Kobus Venter in ISP Services, ISP Best Practices
You can increase your revenues with minimum capital. Simply offer great service that breeds loyalty and gets you business referrals.
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Making your business mobile using call splitting

Jul 7, 2020 02:00 PM / by Kobus Venter in VoIP, Call splitting
A workforce should not be tethered to their work desk to answer calls. Make your team mobile or work remotely with call splitting -  a low cost, simple solution.
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How to Become a Telecommunications Reseller

Jun 25, 2020 07:15 AM / by Kobus Venter in Fibre to the Business, VoIP, Wholesale
Have you thought about becoming an internet services reseller? It's not a bad idea, the business has potential and requires minimal investment. Here's what you need to know to get started.
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Eight top benefits of cloud communications

Jan 29, 2020 10:27 AM / by Kobus Venter in Fibre to the Business
Cloud communication is taking over South African businesses - and with good reason. Here is a list of reasons why you should be using it too.
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