telecommunication

Stay connected with Premitel’s Home Phone Solution

Jun 21, 2022 09:33 AM / by Shineen Brown in Telecommunication
Use Premitel’s affordable, feature-rich solution as a home landline for the entire family
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Call Centre SIP trunk

May 6, 2022 11:46 AM / by Quintes Piek in Telecommunication, Business Solutions, Telephone Management System
SIP trunking can reduce your call centre’s costs, improve productivity, and increase its capabilities. Call centres are a fast-paced, highly technical, and competitive business environment with.
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What you should demand from a Telephone Management System

Oct 22, 2020 11:45 AM / by Kobus Venter in Telecommunication, TMS, Telephone Management System
A TMS (or Telephone Management System) is a key requirement for business owners and managers who wish to drive the proper behaviours while efficiently using communication management strategies.
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The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch

Oct 1, 2020 11:45 AM / by Kobus Venter in VoIP, AVR, Telecommunication, Hunt Groups
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
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Building blocks of a modern Cloud PBX telephony solution

Sep 9, 2020 11:45 AM / by Quintes Piek in VoIP, Telecommunication, Business Solutions, CBX
What is inside a cloud PBX and how can it benefit your company?
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Hunt groups in Telecommunication [Explained]

Aug 31, 2020 11:00 AM / by Quintes Piek in VoIP, Telecommunication, Hunt Groups
When a customer needs to talk to you, it is vital to be available. A critical factor in customer experience is to immediately pick up the phone when it rings. According to HubSpot Research, 33% of.
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