Quintes Piek

Recent Posts

Call Centre SIP trunk

May 6, 2022 11:46 AM / by Quintes Piek in Telecommunication, Business Solutions, Telephone Management System
SIP trunking can reduce your call centre’s costs, improve productivity, and increase its capabilities. Call centres are a fast-paced, highly technical, and competitive business environment with.
Read More

How and why Premitel’s CBX integration with Microsoft Teams can help you get the most out of your unified communication

Apr 12, 2022 11:09 AM / by Quintes Piek in Telecommunication, CBX
You may have Microsoft Teams already, but integrating it with Premitel's CBX can improve your user experience, performance, and cost-effectiveness through a unified communication system.
Read More

What is call barring and how can it benefit your business?

Oct 30, 2020 11:45 AM / by Quintes Piek in Business Solutions, Call Barring
Gain more control over incoming and outgoing calls with call barring.
Read More

Building blocks of a modern Cloud PBX telephony solution

Sep 9, 2020 11:45 AM / by Quintes Piek in VoIP, Telecommunication, Business Solutions, CBX
What is inside a cloud PBX and how can it benefit your company?
Read More

Hunt groups in Telecommunication [Explained]

Aug 31, 2020 11:00 AM / by Quintes Piek in VoIP, Telecommunication, Hunt Groups
When a customer needs to talk to you, it is vital to be available. A critical factor in customer experience is to immediately pick up the phone when it rings. According to HubSpot Research, 33% of.
Read More

Automated Voice Responses – AVR [Explained]

Aug 12, 2020 03:00 PM / by Quintes Piek in VoIP, AVR
Automated voice response (AVR) is a self-service telephone system that interacts with the caller and routes calls to relevant recipients using voice or touch-tone key selection without input from.
Read More

Subscribe to Email Updates