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The role of a business telephone receptionist - how it evolved with modern automation and how to retain the personal touch
The role of a telephone receptionist has evolved significantly over the years, even more so in the past six months, and will continue to do so.
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Hunt groups in Telecommunication [Explained]
When a customer needs to talk to you, it is vital to be available. A critical factor in customer experience is to immediately pick up the phone when it rings. According to HubSpot Research, 33% of.
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