You may have Microsoft Teams already, but integrating it with Premitel's CBX can improve your user experience, performance, and cost-effectiveness through a unified communication system.
Premitel’s cloud business exchange (CBX) is a telephony system that operates through the cloud. It's a cost-effective, scalable, user-friendly, flexible, and a feature-rich communication solution. Our CBX is a superior solution to the traditional PBX in every facet of any organisation; that's why tech-savvy people are adopting it. If you would like to hear more about CBXs and how they can improve your operational performance and financial indicators, get in touch with Premitel.
As an MS E5 licence holder, you access Microsoft's best apps, analytics, and cloud services. As you explore everything the E5 licence offers, you may realise that you are underutilising it. The features on Microsoft Teams include full telephony and can completely replace your business's existing phone system.
An area that may frustrate many South African IT administrators is the maintenance of an MS unified communications environment and a separate telephony environment. Your MS E5 licence can work on a single unified system to manage external and internal communication.
Microsoft Teams has many features, but you need to connect to a PSTN operator like Premitel to facilitate calls outside of your business. Integration with Premitel’s CBX solution turns your MS Teams software from a nifty tool you use within your business into a platform that will help you manage internal and external calls, making it a truly unified communications platform.
All MS licences come with Microsoft Teams, but CBX can only work on E5 licences as these licences are the only ones that come with PTSN conferencing and external calling capabilities.
A client can call your regular number and the Premitel CBX will manage the inbound traffic and deliver the call directly to your MS Teams application. You may add any of our premium CBX features, like:
When you choose Premitel's CBX solution, you get voice services like unlimited extensions, phone numbers and real time call records while retaining MS Teams as your collaboration platform.
Now, we have integrated our CBX fully with MS Teams. All your incoming and outgoing calls are routed through the CBX using the MS Teams application. Everything works seamlessly, providing you with a native experience within the Teams interface, without the need to programme the MS Teams; you get the best of both worlds.
There are numerous benefits to integrating Microsoft Teams with Premitel CBX. Here are the top 11 benefits you can expect:
Premitel's CBX is available to anyone, however the integration with MS Teams is available for anyone with an E5 license like:
Unify your communications with South Africa's only CBX offer that can help you leverage your MS E5 licence.